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OTS API Guide for Server Side testing
OTS API Guide for Server Side testing
Updated over 7 months ago

Article under construction

Introduction

This document provides a practical guide for using our REST API for Server Side experimentation.

This is useful for users who want to go beyond the aesthetic changes involved with front-end client-side experimentation, and instead look at either component-layer testing in your single-page application, or testing features or other back-end decisions on the server.

For example, testing page layouts, social proofing or recommendations carousels can happen on the client-side, but testing brand new journeys, different payment methods or pricing strategies is usually handled as a server-side test.

Summary

There are two types of calls you can make.

You will make a POST request with a body that includes the parameters below, and you'll get back either:

  • A list of decisions for control requests

  • Acknowledgement for track requests

Cookies should be stored somewhere meaningful. Either as cookies for web experiences, or some reasonable storage mechanism such as a database.

A pure approach sees users use the API for both decision and metric capture actions.

A hybrid approach, which is very common, sees users:

  • Use Control Requests to fetch decisions on the server-side

  • Cookies get written as normal to the user's browser

  • The JS tag can then track user behaviour on the front-end of the website, e.g. page loads and clicks.

Structure of API calls

POST [endpoint]/[action]/[domainid]
POST [endpoint]/[action]/[domainid]-[projectalias]

{
"keyToken": "token_here",
"url": "https://www.mysite.com",
"data": {
// additional data to segment on or capture
}
// other attributes here
}

This is the shape that calls take.

Endpoint

This is a consistent value. All calls made to us should be reaching:

https://ots.webtrends-optimize.com/ots/api/rest-1.2

Action

We have two core actions you can take.

Control requests refer to test delivery and decisioning.

Track requests refer to the capture of metrics.

Other variables

All other variables relate to your account and usage, including your account ID (called domainID or domainKey), keyToken (or token), project details, etc.

See the below section for where to find these details.

Finding your credentials

In your account overview, you'll find your Domain ID and Key Token.

You can get there by going here: https://app.webtrends-optimize.com/account/overview

Note: It may take a while for this information to load into the interface.

Fetching all tests or specific test

You have a key decision to make when using our APIs - do you fetch decisions for all tests at once, or fetch on a per-test basis.

If you are looking to populate a set of feature-flags, we recommend using the all projects variant of the API. This is where you don't specify a projectAlias in the API endpoint.

POST [endpoint]/[action]/[domainid]

Instead, if you are only using our APIs for a specific use-case and a single test is all you want to fetch or handle, the specific project variant of the call would be more suitable:

POST [endpoint]/[action]/[domainid]-[projectalias]


Control requests

What are control requests

Control requests are the mechanism through which you evaluate users and get decisions for them.

Example request

POST https://ots.webtrends-optimize.com/ots/api/rest-1.2/control/2490593

Request body:
{
"keyToken": "7a32f9364bd1ea68668a0e50bd815e79109a03720951",
"url": "https://www.mysite.com",
"_wt.encrypted": true,
"_wt.track": "true",
"s_mode": "staging",
"cookies": {},
"data": {}
}

Request headers:
Content-Type: application/json
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/36.0.1985.143 Safari/537.36
X-Forwarded-For: 123.456.789.0
Content-Encoding: gzip

Note: Cookies and data can be omitted entirely. Empty objects are shown as placeholders to highlight where data will go when you have it.

Example response (single test, successful entry):

{
"body": {
"cookies": {
"_wt.control-2490593-ta_Project1": {
"timeout": 7776000000,
"type": "persisted",
"value": "WT3DxAqq7tZ398I-Wt-5pgWv_LbYAJSf-OGP1Ct_al6MpZ1fANDEp1xx27AJnbg876CaTAvOCcZGUJXaKuqGs_Pmt5UKDcv9y0hBl0A-qIxRDR9nwkT2xlBPNB9hVLuIUR4T_w1Fa2dcyQFWsnQ5gPN5H7Yufe5ZfL4BXTeeW9L0h1D-FdXefT0Gh7qsIdVXJW6RCkEpmGONkHwpIGJnCq245TmiNE~"
},
"_wt.mode-2490593": {
"timeout": 300000,
"type": "session",
"value": "WT3hzZXpxu0k0U~"
},
"_wt.user-2490593": {
"timeout": 7776000000,
"type": "persisted",
"value": "WT3vVm5itEIc6-JC843k180ib4G4e-J3-f9SDRPlPDB_klFjUWMBKzf-skVHJnDEb0RwBsAKQv864NlhWp-LS5Y3gFKWGQSxxte3o-xr9M2plXWzuLz-fN2n146FzxXsIvnMwEQGEkqZGSWp0b41UOngpE-VZrNgmbVfQvqYvtO2sw~"
}
},
"factors": [
{
"name": "[data-wt-id='head'], #wt-page-level-js",
"operation": 3,
"value": "control"
}
],
"metadata": "\"2490619=Unknown,2490612=Unknown\""
},
"opcode": "process",
"opstatus": "success",
"params": {
"_wt_sessionID": "1714650634200957",
"cookieDomain": ".mysite.com",
"guid": "2490593-ta_Project1-2490701-2490702",
"r_experimentID": 2490702,
"r_paused": "false",
"r_runID": 2490701,
"r_runState": "TEST",
"r_testID": 2490694,
"r_type": "AB",
"systemUID": "4844778836920124930",
"testAlias": "ta_Project1",
"trackingGuid": "1-2490593-2490694-2490701-2490702"
}
}

Example response (if not tests are matched):

{
"body": {
"cookies": {
"_wt.mode-2490593": {
"timeout": 300000,
"type": "session",
"value": "WT3hzZXpxu0k0U~"
},
"_wt.user-2490593": {
"timeout": 7776000000,
"type": "persisted",
"value": "WT3vVm5itEIc6-JC843k180ib4G4e-J3-f9SDRPlPDB_klFjUWMBKzf-skVHJnDEb0RwBsAKQv864NlhWp-LS5Y3gFKWGQSxxte3o-xr9M2plXWzuLz-fN2n146FzxXsIvnMwEQGEkqZGSWp0b41UOngpE-VZrNgmbVfQvqYvtO2sw~"
}
},
"message": {
"errorCode": 303,
"errorMessage": "No test found for guid 2490593-ta_Project1"
}
},
"guid": "NULL",
"opstatus": "success",
"params": {
"cookieDomain": ".mysite.com",
}
}

Example response (if multiple tests are returned):

IMPORTANT

If multiple decisions are returned to you, the shape of the response will be an Array of response objects, instead of a single top-level response object. Your code to handle the response should account for this.

[
{
"body": {
"cookies": {
"_wt.control-2490593-ta_Project1": {
"timeout": 7776000000,
"type": "persisted",
"value": "WT3XY0N1g9qL0PHC5gq2TlnvZCL-6tHTQBvpV8Yj8OhhJplpk-byaTzzh4o1LV40mBJnZ35sVDnLwFZUEWmQBpbhuPL3LxPlWOZI8YtN8EWpXnUvcPmO7iybgJIXj06zacmxzv-bARrwXA4EozBLrGSLwpBYUtg1cewwHX5aBw3PYXhFQXRY-SvrmQ-WL0DgEgg0pAi-ES9gshEdxU8nvp2qJ6i21U~"
},
"_wt.mode-2490593": {
"timeout": 300000,
"type": "session",
"value": "WT3hzZXpxu0k0U~"
},
"_wt.user-2490593": {
"timeout": 7776000000,
"type": "persisted",
"value": "WT36aIrC0Gbu-_5OkB-hJUTg1YEEwtlxarYxnAiI_WQ1YQ50W1TcfPILc0RLZ9QFYebtEYy8EXL18Qy1AyLhYCow69huWsVDRHFy8d9ND26p0zYrXonGIONb09SeZ7Vipcy9iDUXueupbK1oAA8_sNGNNIPGTf073Rjof4EUS6_qjwuRh2B"
}
},
"factors": [
{
"name": "[data-wt-id='head'], #wt-page-level-js",
"operation": 3,
"value": "variation"
}
],
"metadata": "\"2490619=Unknown,2490612=Unknown\""
},
"opcode": "process",
"opstatus": "success",
"params": {
"_wt_sessionID": "17146518961789677",
"cookieDomain": ".webtrends-optimize.com",
"cookieInspection": true,
"guid": "2490593-ta_Project1-2490701-2490704",
"r_experimentID": 2490704,
"r_paused": "false",
"r_runID": 2490701,
"r_runState": "TEST",
"r_testID": 2490694,
"r_type": "AB",
"systemUID": "4844780093809334760",
"testAlias": "ta_Project1", // <<--- IMPORTANT VALUE TO MAP YOUR FLAGS. USE THIS AS THE KEY, AND THE FACTOR-VALUE AS THE VALUE.
"trackingGuid": "1-2490593-2490694-2490701-2490704",
"use1stPartyCookies": true,
"use3rdPartyCookies": false
}
}, // << ----- END OF FIRST RESPONSE OBJECT
{ // << ----- START OF SECOND RESPONSE
"body": {
"cookies": {
"_wt.control-2490593-ta_Project1": {
"timeout": 7776000000,
"type": "persisted",
"value": "WT3XY0N1g9qL0PHC5gq2TlnvZCL-6tHTQBvpV8Yj8OhhJplpk-byaTzzh4o1LV40mBJnZ35sVDnLwFZUEWmQBpbhuPL3LxPlWOZI8YtN8EWpXnUvcPmO7iybgJIXj06zacmxzv-bARrwXA4EozBLrGSLwpBYUtg1cewwHX5aBw3PYXhFQXRY-SvrmQ-WL0DgEgg0pAi-ES9gshEdxU8nvp2qJ6i21U~"
},
"_wt.control-2490593-ta_Project2": {
"timeout": 7776000000,
"type": "persisted",
"value": "WT3S08UOC3gUmwEoIH6ID89egMyM_HBdWpIK1JH31BOjnUgxpQ_zDYJRn3k2KeEa7yzYq-W_x0kw-wflO_GdcZcxlHO89EEF8CyvI3LTEmlFBHfMGc4GCZ-Hdt1e0IVxz1k-C7tzOjvWa1u6bdOL8AyE5OrJz_vCQ3UBFCLKRxFVlWfGl5bOJWScMvmw298KTOnWGQo5TY7b73KnDfhT4NKLQsoN8I~"
},
"_wt.mode-2490593": {
"timeout": 300000,
"type": "session",
"value": "WT3hzZXpxu0k0U~"
},
"_wt.user-2490593": {
"timeout": 7776000000,
"type": "persisted",
"value": "WT3w2cVRdTngJZ77lLnL1iI0eDgsYfJDPABqb4W3OgsrhgpUiGLekJeZJmvi3n83DL0dJXT_Hheo4HUfobeXt3wcpNQD08lM210ZFuLoAlprhKCw8ms1jYMFvbz6rnLDvmSO54KbfabYKFrcVbqCIdprix7hGImsphV-JuXfN51Nl7ZoG-S"
}
},
"factors": [
{
"name": "[data-wt-id='head'], #wt-page-level-js",
"operation": 3,
"value": "control"
}
],
"metadata": "\"2490619=Unknown,2490612=Unknown\""
},
"opcode": "process",
"opstatus": "success",
"params": {
"_wt_sessionID": "17146518961789677",
"cookieDomain": ".webtrends-optimize.com",
"cookieInspection": true,
"guid": "2490593-ta_Project2-2532486-2532487",
"r_experimentID": 2532487,
"r_paused": "false",
"r_runID": 2532486,
"r_runState": "TEST",
"r_testID": 2532479,
"r_type": "AB",
"systemUID": "4844780093809334760",
"testAlias": "ta_Project2", // <<----- NOTE THIS VALUE
"trackingGuid": "1-2490593-2532479-2532486-2532487",
"use1stPartyCookies": true,
"use3rdPartyCookies": false
}
}
]

Configuration & Variables

Request body

Parameter name

Description & Options

keyToken

string, required

The token for your account. See here for details of where to find your token.

url

string, required

A URL, or virtual/simulated URL, against which we should do lookups.

We recommend a value similar to:

This will avoid any conflicts with your web experiments if you're running them out of the same account.

_wt.encrypted

boolean, required

Boolean value for whether to encrypt the cookies that are returned in the response.

true (recommended)

encrypt the cookies

false

don't encrypt the cookies

_wt.track

string, required

This is a string-like boolean value of "true" or "false". This determines whether or not we count users with a "view" as part of this request that you're making.

"true"

If you assume users are highly likely to see your changes, sending "true" is reasonable and cuts down on the number of requests you're making.

"false"

If it's likely many users will not see your changes, and you want to inform us of views in subsequent calls, you can send "false" instead.

s_mode

string, optional

This is the state that you identify yourself as. As with web tests, you have two options:

"normal" (default)

You are eligible for normal-mode tests (live, paused, published).

"staging"

You are eligible for staging-mode tests only.

cookies
โ€‹JSON object, optional

This is an object of cookies, including the fields type, timeout and value.

When passing in cookies to the platform, it is only important to send back the value. If you only send back "value", the object should look similar to:

"cookies": {
"cookie1_name": {
"value": "WT3..."
}
}


e.g.:

"cookies": {
"_wt.control-2490593-ta_Project1": {
"value": "WT3XY0N1g9qL0PHC5gq2TlnvZCL-6tHTQBvpV8Yj8OhhJplpk-byaTzzh4o1LV40mBJnZ35sVDnLwFZUEWmQBpbhuPL3LxPlWOZI8YtN8EWpXnUvcPmO7iybgJIXj06zacmxzv-bARrwXA4EozBLrGSLwpBYUtg1cewwHX5aBw3PYXhFQXRY-SvrmQ-WL0DgEgg0pAi-ES9gshEdxU8nvp2qJ6i21U~"
},
"_wt.control-2490593-ta_Project2": {
"value": "WT3S08UOC3gUmwEoIH6ID89egMyM_HBdWpIK1JH31BOjnUgxpQ_zDYJRn3k2KeEa7yzYq-W_x0kw-wflO_GdcZcxlHO89EEF8CyvI3LTEmlFBHfMGc4GCZ-Hdt1e0IVxz1k-C7tzOjvWa1u6bdOL8AyE5OrJz_vCQ3UBFCLKRxFVlWfGl5bOJWScMvmw298KTOnWGQo5TY7b73KnDfhT4NKLQsoN8I~"
},
"_wt.mode-2490593": {
"value": "WT3hzZXpxu0k0U~"
},
"_wt.user-2490593": {
"value": "WT3w2cVRdTngJZ77lLnL1iI0eDgsYfJDPABqb4W3OgsrhgpUiGLekJeZJmvi3n83DL0dJXT_Hheo4HUfobeXt3wcpNQD08lM210ZFuLoAlprhKCw8ms1jYMFvbz6rnLDvmSO54KbfabYKFrcVbqCIdprix7hGImsphV-JuXfN51Nl7ZoG-S"
}
}

data

JSON object, optional

Max 1-layer deep

If you wish to match either your locations or segments on additional data, such as User Type, Subscription Tier, Page Type, or other data you have to hand, you can pass these into our datalayer object - known as "data" in the request.

Example:

{
"signed_in": "true",
"loyalty_expires": 20
}

debug

string, optional

Only include if needed. Any string of 3+ characters, e.g.

"true"

If included, you'll find an additional log value in the response object describing the steps taken as part of evaluating the user for each test.
โ€‹

"log": "[SERVER LOG] : Page: 2490593-2490693, MD5: 25D27C12A34C8EB05EBEB31D4946484B\n[SERVER LOG] : Lookup OTS Package (GUID: 2490593-ta_Project1) ---\n[SERVER LOG] : Found packages in cache. (count: 2)\n[SERVER LOG] : Manage Packages ---\n[SERVER LOG] : Evaluating non-segmented run.\n[SERVER LOG] : Found run in ACTIVE mode.\n[SERVER LOG] : Loading package : (ID: 2490593-2490694-2491114)\n[SERVER LOG] : --- End Manage Packages\n[SERVER LOG] : Returning Run (2490593-2490694-2491114) with MD5: F8B9F4DFF0E30ECDC63B144E817AD653\n",

This example log describes looking for tests, finding one with no segment, and being issued that test.

NOTE: Only include this for local debugging. Using this value in production will drastically slow down your response speeds.

Request headers

Parameter name

Description & Options

Content-Type

string, required

application/json

This is the required value, given you will be posting JSON into the POST request.

User-Agent

string, optional

e.g.:
โ€‹Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/36.0.1985.143 Safari/537.36

If you want to use our Segmentation for browser/device, or any filtering in Reporting for these attributes, please relay the user's User-Agent value into the request header to us.

X-Forwarded-For

string, optional

e.g.:
โ€‹123.456.789.0

As above, if you want to use the relevant features, please pass in the values to power it.

Content-Encoding
โ€‹string, optional

gzip
โ€‹
This is particularly useful if you expect large volumes of data in the response body.

Error codes

Section currently being written. Data below.

errorCode_0=Unknown

#site error codes
errorCode_100=Unknown Site Exception
errorCode_101=No Sites registered for account %d
errorCode_102=Unable to decrypt control, invalid request for domain %d
errorCode_103=Unable to find environment object for url: %s
errorCode_104=Key token of environment not equal to key token of control ( %s )
errorCode_105=No keyToken found for use in encrypting response. Domain %s testAlias %s

#request error codes
errorCode_200=Unknown Request Exceptions
errorCode_201=Invalid conversion request, no guid, alias or page found.
errorCode_202=Invalid request type: %s
errorCode_203=Invalid capi encoder version [%s]
errorCode_204=Invalid capi string for %s
errorCode_205=Invalid federated key [%s] supplied for domain %d
errorCode_206=Invalid federated domain supplied for federated manual conversion
errorCode_207=Execution block by untrusted account %d
#response error codes
errorCode_300=Unknown Response Exceptions
errorCode_301=Cannot return control response without guid or alias.
errorCode_302=No test was found that matched any segments for guid %s
errorCode_303=No test found for guid %s
errorCode_304=Invalid test found
errorCode_305=Invalid experiment id, aborting test
errorCode_306=Invalid test path, no split pages found in test path
errorCode_307=Invalid test path types
errorCode_308=No split page found or default behavior selected
errorCode_309=Session test path is null or empty
errorCode_310=Conversion group does not match current test group set [guid: %d-$%s, test group: %s], will not convert for this test guid.
errorCode_311=Current path does not contain [guid: %d-%s, test group: %s], will not convert for this test guid
errorCode_312=Conversion cookie already exists, cannot convert again for guid %s
errorCode_313=No project alias supplied with track request, tracking aborted.
errorCode_314=No control cookie found for conversion on guid: %s
errorCode_315=Test with guid %s, is not a valid test any more.
errorCode_316=General tracking error.
errorCode_317=No track made, 1st party control cookie[%s] is defined as view only.
errorCode_318=No track made, test [%s] is paused.

#cookie error codes
errorCode_400=Unknown Cookie Exceptions
errorCode_401=Unable to add control cookie with guid %s
errorCode_402=Unable to add cookie %s
errorCode_403=Unable to update control cookie with null/empty alias
errorCode_404=Unable to add third party cookie %s
errorCode_417=Throttled out OTS request for guid: %s
errorCode_418=User has been previously throttled out, no conversion for guid: %s can occur

#page error codes
errorCode_420=Unable to read server-side cookie for : %s
errorCode_421=Unable to write server-side cookie for: %s
errorCode_500=Unknown Page Exception
errorCode_501=No page found for url: %s on domain: %d
errorCode_502=No test found for current page: %s

#api error codes
errorCode_601=Unknown API method [%s]
errorCode_602=No GUID supplied for test
errorCode_603=Invalid GUID for control call. Must be in format <DOMAINID>-<ALIAS>. %s supplied instead."
errorCode_604=Invalid domainID supplied (%s). Must be an integer.
errorCode_701=position of part %d is equal or greater than the total number of parts for the request

#status error code
errorCode_801=Illegal site ID (%s) provided.
errorCode_802=Invalid site ID (%d) provided.
errorCode_803=Illegal page ID (%s) provided.
errorCode_804=Invalid page ID (%d) provided.
errorCode_805=Illegal TestID (%s) or runID (%s) provided.
errorCode_806=Invalid TestID (%s) or runID (%s) provided.

#geodb stats error code
errorCode_901=Local geo DB not available

#content api error codes
errorCode_1001=Illegal projectID (%s) provided.
errorCode_1002=Illegal testID (%s) provided
errorCode_1003=Illegal contentID (%s) provided.
errorCode_1004=No content found for key %s.
errorCode_1005=No test found for guid %s

Common errors in more detail:

Error

Description / Cause

300

Unknown response exceptions
โ€‹

This likely occurs when the data your feeding in is malformed, such as us not being able to decrypt your cookies.

302

No test was found that matched any segments for guid %s

This is less an error than a description of what happened - if the user did not meet the segmentation requirements for that test, you'll see this.

If you believe you should have entered the test, you can add the debug parameter to your request to see an evaluation log.

417

Throttled out OTS request for guide: %s

You have the ability to run your test on a throttle, e.g. at 10%. If it is, and if you don't fall in, you'll hit this error. Again, it is less an error than an accurate description of why you didn't enter the test.


Track requests

These calls are used to send metrics into Optimize. They come with a few key differences compared to the above "track" requests:

  1. The action in the endpoint is "track" instead of "control"
    So the URL you will call looks closer to:
    โ€‹

    https://ots.webtrends-optimize.com/ots/api/rest-1.2/track/1234567-ta_Project1,ta_Project2

  2. In the posted body, you must include the field "conversionPoint" with a value of the metric you wish to capture.
    โ€‹

    {
    ...
    "conversionPoint": "Page_Checkout_Step1"
    }

  3. As shown above, you must include the project aliases in the endpoint. Unlike control requests, you can comma-separate these if you want to send a metric for multiple tests at once.
    โ€‹

  4. You should be sending in _wt.control cookies for each of the tests you're looking to track data for, into the "cookies" object as depicted above.
    โ€‹

  5. In the request body, any values you include in the "data" object can feed Custom Data collection. E.g. sending an event called "purchase" with fields of "revenue", "units", etc.
    โ€‹

    {
    ...
    "data": {
    "field_name": "value",
    "field_2": "value2",
    ...
    }
    }

Interpreting the response

If successful, the response will show:
โ€‹

"opcode": "conversion",
"opstatus": "success",

This shows that the attempted operation/action was a "conversion" call, and that it was successful for that test.

Your response will likely also show some _wt.conversion cookies:
โ€‹

"cookies": {
"_wt.conversion-2392083-ta_Project 1": {
"timeout": 1800000,
"type": "session",
"value": "WT3eOyKeCxVhhOSqxjR"
},
"_wt.conversion-2392083-ta_Project2": {
"timeout": 1800000,
"type": "session",
"value": "WT3eOyKeCxVhhOSqxjR"
}
}

These can/should be ignored. They block repeat metric capture, which nowadays is unnecessary.


Building Server Side experiences in the Optimize UI

Coming soon.

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