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Understanding Session Usage
Understanding Session Usage

How to understand how your session usage is calculated

Updated over a week ago

Sessions are allocated to your account based on the agreed contract information. These sessions are used as visitors see or view any of your projects.

A session is classed from when a user enters the site up to the point they leave. We expect the user will continuously engage with the site however after 30 minutes of inactivity we will count the session as concluded.

The dashboard will show you what proportion of the allocation you have used:

  • Used since - this is the date the allocation begun on

  • Renews - this is the date the allocation renews

  • Total session allocation - this is the total amount of sessions allocated to the account

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