Troubleshooting and FAQ's
Troubleshooting and FAQ's
General FAQ’sA collection of our most frequently asked questions
What is a project?Projects are mentioned in various parts of the Optimize platform, but are a unique concept to Optimize. So what are they exactly?
Why isn't my test working?Not seeing your changes when you should do? This article describes how to troubleshoot that problem.
How does Webtrends Optimize split traffic? (FAQ)
Redirect Tests - Common mistakes and things to considerAre you splitting traffic off to a new page? Here's things that commonly go wrong.
Advanced Consent Mode with Redirect split tests
Data and reporting FAQ's
FAQ's around the reporting module including GA4 discrepancies and SRM messages
GA4 vs. WTO - Data DiscrepenciesUnderstanding why data doesn't match between these two platforms.
How do I know when I reach Significance?
Sample Ratio Mismatch - Troubleshooting