What is Heap by Contentsquare?
Heap is a behavioural analytics, session recording and heatmap platform. Most commonly with Webtrends Optimize, it's used to view session recordings of people who've seen an experiment.
How to send experience view events to Heap
To enable the integration, simply find Heap in the list of integrations:
And enable it with any settings you wish.
How to explore sessions in Heap
When exploring "Sessions" from the main nav, you'll be able to see wto_experience_view as a new event:
If explored, the events should resemble:
You can segment your sessions as follows:
In "Custom and Integration events" you'll find our event:
Once you select the event, you'll be able to filter by event properties, which includes the testAlias, experiment IDs etc.:
The autosuggest will help you find your desired values:
For any of the presented sessions, you will then be able to view session recordings:
